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Laufende Projekte

„Selbstermächtigung in verrechtlichten Verhältnissen. Zum Wandel vergeschlechtlichter Kollektive in Konflikten der Erwerbsarbeit“, Teilprojekt zur DFG-geförderten Forschungsgruppe „Recht – Geschlecht – Kollektivität“ 

- Surveillance at the Workplace - As new digital tools increasingly change the nature and the practice of work, legal and social challenges related to surveillance of employees at work require more attention from academia. Contact centers are among the workplaces that have been particularly shaped by various digital surveillance technologies. Because of the highly digitized nature of their work, contact centers’ employees are closely monitored by their employers to measure performance – down to details such as keystrokes on the computer, duration and content of interaction with the customer and log of all breaks.